Privacy policy

Last Updated: September 21, 2026

1. Introduction

This "Privacy Notice" describes the practices of the Hagl Shopify App, developed by Number 1 Ventures Inc., headquartered in California (collectively, "Hagl", "we", "us", or "our"), and the rights and choices available to individuals regarding personal data.

At Hagl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect data when you use our Shopify application, referred to as "Hagl" or "the App".

By installing or using Hagl, you agree to this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.

2. Information We Collect

From general use of Hagl, we do not collect personal information. We do collect anonymous usage information, including:

  • Technical information (e.g., browser type, operating system, and session identifiers)

  • Log data (e.g., app usage, error logs, and diagnostic information)

  • Activity and engagement within the App

From merchants who install Hagl on Shopify, we process a limited set of Shopify order data through the Shopify Admin API and Customer Account API, consisting solely of:

  • Order Data (e.g., completed-sale details such as discounts, price, and variants)

  • Customer ID (a unique identifier used to group orders by customer for reporting)

We process this data solely to calculate the Hagl fee owed on completed sales and to generate related merchant reporting. We do not access, collect, or process any other personal information from Shopify stores, including customer name, address, phone number, or email address. This scope aligns with Shopify's Level 1 Protected Customer Data requirements, and we do not request or use Level 2 data (name, address, phone, email).

We process only the minimum personal data required to provide the App's functionality, and we limit our use of Order Data and Customer ID to the purposes described in Section 3.

3. How We Use This Information

Anonymous usage data described in Section 2 is used to:

  • Provide and improve the Hagl App and its features.

  • Respond to your inquiries and support requests.

  • Understand user behavior, perform analytics, and research to enhance user experience.

  • Meet legal requirements and protect our rights and interests.

Order Data and Customer ID are used strictly for:

  • Calculating the negotiated Hagl fee owed on completed sales.

  • Generating completed-sale reporting for the merchant.

We do not use Order Data or Customer ID for marketing, advertising, tracking, or any purpose beyond fee calculation and reporting, and we do not use this data to build profiles unrelated to those purposes.

4. Merchant Disclosures and Data Protection Terms

For merchants using Hagl on Shopify, we disclose the categories of personal data we process (Order Data and Customer ID) and our reasons for processing it (fee calculation and completed-sale reporting), as described in Sections 2 and 3. Our Terms of Service include a Data Processing Agreement (DPA) that reflects this Level 1 data footprint and governs our data protection commitments to merchants.

Order Data and Customer ID are transactional data we process as necessary to fulfill our billing relationship with the merchant, not data collected through storefront tracking or cookie-consent tools. Because this processing does not involve marketing or tracking, customer consent decisions and data-sale opt-out signals are not applicable to it; separately, we do not sell or share order data or Customer IDs for cross-context advertising in any case, as stated in Section 5.

Hagl's billing and reporting dashboards calculate fees from order data and do not use personal data for automated decision-making with legal or similarly significant effects (for example, decisions about housing, credit, or employment).

5. Selling Data

We do not sell, as defined under the California Consumer Privacy Act (CCPA), your Personal Information to any third parties. We have never sold any personal information.

6. Data Retention

We retain Order Data and Customer ID only for as long as necessary to fulfill the purposes described in Section 3, or to satisfy a legal, regulatory, accounting, or reporting requirement, and in no case for longer than 24 months from the date of collection. This limit is enforced by an automated process that removes the Customer ID from stored order records once they reach 24 months old.

7. Use of Cookies

We do not use cookies for the purpose of advertising to our consumers. Our use of cookies is limited to providing functionality and improving the user experience of our website.

8. Security

Order Data and Customer ID are encrypted both at rest and in transit through our infrastructure provider, and we take reasonable additional measures to protect data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. When we make significant changes, we will notify you through the App or via email. Please periodically review this Privacy Policy to stay informed about how we are protecting your data.

Contact Us:  

If you have any questions or concerns about this Privacy Policy or your data, please contact us at support@haglshop.com.

We are committed to addressing your concerns and working to ensure your privacy while using Hagl.

Thank you for using Hagl!

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